Colorado Ballet

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Employment Opportunities

At Colorado Ballet, you will enjoy the confidence and security of working with a dynamic growing arts organization that has been part of the Colorado arts community for nearly 60 years.  From experienced performing arts professionals to entry-level positions, Colorado Ballet seeks out the most talented and enthusiastic people to join our organization.  We offer a benefits package for our full-time employees and all staff have the opportunity to attend the productions they help bring to life! Colorado Ballet is an equal opportunity employer.

Other opportunities:

Current job openings:

  • Colorado Ballet Patron Service Representative (Full-Time)

Colorado Ballet Patron Service Representative (Full-Time)

Overview

Colorado Ballet is a Denver based non-profit organization. Their mission is to present exceptional quality classical ballet and innovative dance through performances, training, and education programs that are integral to the cultural life of our community. 

Colorado Ballet Ticketing and Academy are two departments within Colorado Ballet. Colorado Ballet Academy’s mission is to provide the highest quality training for dancers wishing to pursue a career in ballet and offering community classes that are geared toward children, youth, and adults who want to explore an interest in dance in its various forms. Colorado Ballet Ticketing’s mission is to provide exceptional customer service to subscribers, donors and single ticket buyers who attend Colorado Ballet’s professional performances.

Position Summary

The Colorado Ballet Patron Representative is responsible for customer service for all of the departments of Colorado Ballet. Job duties include registering students for classes, selling tickets to performances, collecting/processing payments, interacting with all patrons in a professional way, answering phones and emails, and organizing various academy events. This position reports primarily to the Patron Service and Database Manager with dotted line reporting to the academy and development administration. This position is a full-time, benefited position with Colorado Ballet. (Monday-Friday 9am -5pm, with additional hours during performance weekends.)

Position Requirements 
  • Minimum 3 years general office and ticketing experience
  • History of exceptional customer service in person, over the phone, and via email
  • Proven experience working with a CRM or database system
  • Bookkeeping and/or basic accounting experience
  • Flexibility to work evenings and weekends
  • Solid ability with Microsoft Office Suite products
  • Strong organizational skills
  • Dance background is a plus
  • Patience and the ability to remain positive and professional during stressful situations are essential
Position Duties and Functions
  • Primary contact for ticketing sales and subscriptions, development events and academy questions via phone and email
  • Responsible for on-line registering and tracking students, including data entry of customer information and processing payments
  • Providing administrative support to faculty and staff
  • Ability to work Box Office hours during show dates and times, which includes weekends and multiple dates in November and December.
  • Generating various management reports from the ticketing database
  • Other duties as assigned

Application:

Application deadline is July 31, 2017. Please send your resume, cover letter, and 3 professional references to: HR@coloradoballet.org.
 
Submissions without these required items will not be considered. No phone calls please. All submissions will be acknowledged. Colorado Ballet is an Equal Opportunity Employer.

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Our Sponsors

  • SCFD
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