How to access your mobile tickets

1. Visit tickets.bso.org.
Log in using the same username and password used to log in to bso.org. This must be done only on a mobile phone or tablet. If you have forgotten your password, use the “Forgot Password?” link below the "Log In" button.

2. Select your event.

3. Present your mobile ticket(s) to be scanned.
The QR code will appear a few hours before doors open before the performance.

quick troubleshooting tips

• - To view your mobile tickets, open a browser (ex. Safari, Google Chrome).

• - If you are unsure of your login information, please contact customerservice@bso.org or call 888-266-1200.

• - If you have previously logged in and things don’t look as expected, refresh the page.

• - The QR code to be scanned is dynamic and continuously refreshes. Please do not take a screenshot of your ticket or print it out. A screenshot or printout will not scan.

how to share your mobile tickets

1. Log in to tickets.bso.org and select your event.

2. Tap the "Share Tickets" icon.

3. Enter the name of the recipient and select the tickets you want to share.

4. Read and agree to the Terms of Use, and tap "Next."

5. Review and confirm name and selected tickets, and tap "Confirm."

6. Tap the "Share with your guest" icon and send the link to the recipient.

7. Share the ticket via text, email, or another app of your choice.

8. Need to send the link again? Select "Share this invite again."

ticket sharing faqs for groups and corporate sponsors

Do I need to make a bso.org account to use mobile tickets?
Yes, all ticketholders must have a bso.org account to use mobile tickets. An account can be created on bso.org, or during the ticket sharing process. You or your guests will need to provide an email address and create a password.

How many times can I share a ticket?
As many as you would like!

Will I be notified when a ticket is accepted?
You can see if a ticket has been accepted by viewing the ticket in your ticket wallet on tickets.bso.org. Our system does not have a way to directly notify you once a ticket has been accepted, so you will need to check the ticket wallet. A ticket sent to a recipient will not appear in their mobile ticket wallet until they have accepted the ticket.

Can I get a list of all my tickets and who has received them?
You can obtain that list from a member of the BSO Staff . If this is something you would like to have, reach out to your contact at the BSO.

Who is allowed to share a ticket?
Anyone who holds a mobile ticket can share a ticket. Please note that if you are not the original recipient and you share your ticket, it will disappear from your wallet once it has been accepted.

How do I get back a ticket that I shared?
If you are the original recipient of the tickets, you can view any shared ticket in your ticket wallet (tickets.bso.org) and select the option to take your ticket back. If you are not the original recipient and you need to get back a shared ticket, the current ticketholder will need to go into the ticket wallet (tickets.bso.org) and select the option to return their ticket.