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COLORADO BALLET PRIVACY POLICY

Effective Date: February 18, 2026

The Colorado Ballet (“CB,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, disclose, and safeguard your personal information when you visit our website, ticketing portal, mobile app or communicate with us.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our services. You may exercise your right to opt out of sale or processing personal data by clicking on the link “Your Opt-out Rights.”

1. Information We Collect

We collect the following categories of personal information:

A. Information You May Provide to Us

  • Name
    Email address
    Phone number
    Bank account number
    Postal address
    Account login information
    Payment or transaction information (processed securely by third?party providers like Pay Pal or Adyen. We do not store full payment card numbers.
    Preferences and communication settings
    Optional demographic or interest info
    Donations or ticketing purchase history
    Account log-in credentials (if applicable)

B. Automatically Collected Information

When you visit our website, we may collect:
IP address
Browser type and device information
Cookie identifiers and similar technologies
Pages visited, timestamps, and referring URLs
Analytics data (e.g., page views, engagement, traffic sources)

C. Information from Third Parties

We may receive information from:
Payment processors
Email and marketing service providers
Ticketing partners
Other reputable sources, personalized experiences, and enhanced services in accordance with this Privacy Policy
Analytics and advertising platforms

2. How We Use Your Information

We use personal information to:
Provide and manage ticketing, memberships, and account services
Process transactions (ticket sales, donations)
Communicate with you about events, promotions, confirmations/receipts, and updates • Send marketing emails (you may opt out at any
time)
Personalize content and recommendations
Manage customer service requests
Improve website functionality and user experience
Detect and prevent fraud or security issues
Comply with legal requirements
Program research and analysis to detect and prevent fraud and enhance security

3. Cookies, Tracking, and Analytics

We use cookies and similar technologies to:
Remember your preferences
Improve performance and analytics
Enable essential website functionality
Support marketing and advertising
Collect anonymous usage data
Some third-party partners (e.g., analytics or advertising platforms) may set their own cookies. These third parties do not have access to our internal cookies. We do not sell your data in exchange for money.
You may manage cookie preferences through your browser settings.

4. How We Share Personal Information

We may share data with:
Service providers: payment processors, ticketing systems, email platforms, cloud hosting, customer support tools
Analytics and advertising partners
Legal authorities, when required by law
Successors or acquirers, in the event of a merger or asset transfer

We do not sell personal information.

In some cases, we may “share” data for targeted advertising, as defined under certain privacy laws. You may opt out (see Section 7).

5. Data Retention

We retain personal information only as long as necessary to:
Provide services
Meet legal or accounting requirements
Resolve disputes
Enforce agreements
We retain data only as long as necessary for the stated purposes above. We retain transaction date for legal and tax compliance for __ years. We retain marketing data until you unsubscribe or after 3 years of inactivity.

6. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn a child under 13 has provided information, we will delete it promptly.

7. Your Privacy Rights

Depending on your location, you may have rights such as:
Accessing your personal information
Correcting inaccurate information
Deleting your information
Opting out of targeted advertising
Opting out of the sale or sharing of personal information
Transferring your data
Limiting the use of sensitive data (if applicable)

To exercise your rights or submit a request, contact us at:
Email: info@coloradoballet.org
Phone: 303-837-8888
Mailing address: 1075 Santa Fe Drive, Denver, CO 80204

If we deny your request, you may appeal our decision using the same contact methods (required by Colorado law).

8. Email Marketing

By creating an account or subscribing, you agree to receive CB marketing communications. You may unsubscribe at any time using the link in any email or by contacting us.

9. Security

We use industry standard technical and organizational measures to protect your personal information, including:
Encryption
Secure payment processing
Access controls
Regular security reviews

No system is completely secure, and we cannot guarantee absolute protection. However, we take reasonable steps to safeguard your data.

Breach Notification

We will notify you and any relevant authorities of a data breach when required by applicable law.

10. Third Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make significant changes, we will notify you via:
A prominent notice on our website, and/or
Email, if you have provided one
The “Effective Date” at the top of this policy will reflect the most recent update.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Colorado Ballet 1075 Santa Fe Drive Denver, CO 80204
info@coloradoballet.org
303-837-8888