COLORADO BALLET PRIVACY POLICY
Effective Date: February 18, 2026
The Colorado Ballet (“CB,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use,
share, disclose, and safeguard your personal information when you visit our website, ticketing portal, mobile app or communicate with us.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our services. You may
exercise your right to opt out of sale or processing personal data by clicking on the link “Your Opt-out Rights.”
1. Information We Collect
We collect the following categories of personal information:
A. Information You May Provide to Us
- Name
- Email address
- Phone number
- Bank account number
- Postal address
- Account login information
- Payment or transaction information (processed securely by third?party providers like Pay Pal or Adyen. We do not store full payment card numbers.
- Preferences and communication settings
- Optional demographic or interest info
- Donations or ticketing purchase history
- Account log-in credentials (if applicable)
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Cookie identifiers and similar technologies
- Pages visited, timestamps, and referring URLs
- Analytics data (e.g., page views, engagement, traffic sources)
C. Information from Third Parties
We may receive information from:
- Payment processors
- Email and marketing service providers
- Ticketing partners
- Other reputable sources, personalized experiences, and enhanced services in accordance with this Privacy Policy
- Analytics and advertising platforms
2. How We Use Your Information
We use personal information to:
- Provide and manage ticketing, memberships, and account services
- Process transactions (ticket sales, donations)
- Communicate with you about events, promotions, confirmations/receipts, and updates • Send marketing emails (you may opt out at any time)
- Personalize content and recommendations
- Manage customer service requests
- Improve website functionality and user experience
- Detect and prevent fraud or security issues
- Comply with legal requirements
- Program research and analysis to detect and prevent fraud and enhance security
3. Cookies, Tracking, and Analytics
We use cookies and similar technologies to:
- Remember your preferences
- Improve performance and analytics
- Enable essential website functionality
- Support marketing and advertising
- Collect anonymous usage data
Some third-party partners (e.g., analytics or advertising platforms) may set their own cookies. These third parties do not have access to our internal cookies. We do not sell your data in
exchange for money.
You may manage cookie preferences through your browser settings.
4. How We Share Personal Information
We may share data with:
- Service providers: payment processors, ticketing systems, email platforms, cloud hosting, customer support tools
- Analytics and advertising partners
- Legal authorities, when required by law
- Successors or acquirers, in the event of a merger or asset transfer
We do not sell personal information.
In some cases, we may “share” data for targeted advertising, as defined under certain privacy laws. You may opt out (see Section 7).
5. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal or accounting requirements
- Resolve disputes
- Enforce agreements
- We retain data only as long as necessary for the stated purposes above. We retain transaction date for legal and tax compliance for __ years. We retain marketing data until you
unsubscribe or after 3 years of inactivity.
6. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn a child under 13 has provided information, we will delete
it promptly.
7. Your Privacy Rights
Depending on your location, you may have rights such as:
- Accessing your personal information
- Correcting inaccurate information
- Deleting your information
- Opting out of targeted advertising
- Opting out of the sale or sharing of personal information
- Transferring your data
- Limiting the use of sensitive data (if applicable)
To exercise your rights or submit a request, contact us at:
Email: info@coloradoballet.org
Phone: 303-837-8888
Mailing address: 1075 Santa Fe Drive, Denver, CO 80204
If we deny your request, you may appeal our decision using the same contact methods (required by Colorado law).
8. Email Marketing
By creating an account or subscribing, you agree to receive CB marketing communications. You may unsubscribe at any time using the link in any email or by contacting us.
9. Security
We use industry?standard technical and organizational measures to protect your personal information, including:
- Encryption
- Secure payment processing
- Access controls
- Regular security reviews
No system is completely secure, and we cannot guarantee absolute protection. However, we take reasonable steps to safeguard your data.
10.Breach Notification
We will notify you and any relevant authorities of a data breach when required by applicable law.
10. Third?Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we make significant changes, we will notify you via:
- A prominent notice on our website, and/or
- Email, if you have provided one
The “Effective Date” at the top of this policy will reflect the most recent update.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Colorado Ballet 1075 Santa Fe Drive Denver, CO 80204
info@coloradoballet.org
303-837-8888
