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Policies & Procedures

REFUND POLICY

Withdrawal Three Weeks Prior to August 23, 2021 

  • Tuition, Production Fee, Black Box Fee are refundable.  
  • Registration Fee is non-refundable.  
  • $50 processing fee applied.  

Withdrawal After Three Weeks Prior to August 23, 2021 

  • Tuition paid to this point remains refundable.  
  • Production Fee, Black Box Fee and Registration Fee are non-refundable. 
  • $50 processing fee applied.  

Withdrawal 8 Days After First Class 

  • Tuition paid, Production Fee, Black Box Fee and Registration Fee are non-refundable. 
  • $50 processing fee applied. 
  • Withdrawals after 8 days from first class are subject to entire tuition due.  

Failure to pay all fees and tuition may affect future ability to participate in the academy. All refunds and credits will take up to 3-4 weeks of processing time and will not be issued without a signed Withdraw Form. Registration fees, gift cards, and worn uniforms or merchandise are nonrefundable.  

Students enrolled in auto-payments are not excused from future payments by withdrawing after 8 days from first class; all remaining payments are still due.  

Withdrawals or suspension from the payment plan due to injury will only be allowed at the discretion of the Academy Faculty and with an accompanying doctor’s note. 

ABSENCE POLICY

  • All families are expected to notify the main academy office of all absences by emailing academy@coloradoballet.org or calling the Academy at (303) 339-1623.
  • Students are expected to attend every class in which they are registered. Absences adversely affect the training and rehearsal process for the absent dancer as well as affecting the focus of other dancers, the progression of the class as a whole and ultimately the quality of performance.
  • CBA reserves the right to dismiss students from classes and/or the production without refund due to excessive absences.
  • All absences are equal. CBA does not differentiate between excused and unexcused absences.
  • Weather related absences are not counted. Please see the Weather Policy below regarding weather related absences.
  • Students should not disrupt class by entering late or leaving early. If a student is more than 15 minutes late, the student will be asked to observe the remainder of class or be asked to do their own warm up. Admission into class after it has begun is at the instructor’s discretion.
  • Students who must leave early are required to obtain permission from their instructor prior to the beginning of class.
  • Customization of class schedules are not permitted, however, in extreme circumstances having to do with academics or family situations, CBA retains the right to use its discretion and will work with students in need on an individual basis.
  • Please inform the office in advance of any planned absences (college visits, school trips, family vacations, etc.). These are still counted as absences.

ALLOWED ABSENCES PER LEVEL

Excessive absences may affect a student’s ability to advance to the next level as well as their casting and participation in performances.

Parent/Tot, Creative Dance
1&2, Pre-Ballet 1&2:
 

4 class absences per semester allowed.

Levels 1-4:

6 total absences. 4 class absences and 2 rehearsal absences per semester allowed.

Levels 5, 6, 7 and Pre-Professional Division:

8 total absences. 6 class absences and 2 rehearsal absences per semester allowed.

 

MAKE UP CLASSES

If a student misses a class for any reason, they are encouraged to make up those classes within the semester by attending an additional class at or below their ballet level.

Make-Up Classes are not intended to be taken in order to create a personalized class schedule. Students are expected to attend as many of their regularly scheduled classes as possible.

Arrange to take a Make-Up Class by emailing academy@coloradoballet.org.

WEATHER POLICY

Colorado Ballet Academy will cancel classes due to inclement weather when conditions are deemed unsafe to travel and/or Denver Public Schools close. We strictly follow DPS closures and delays, but some exceptions may be made with our afternoon/evening classes.

While every effort is made to notify families by email, this is not always an efficient process, here are some valuable resources:

  • Notices will be posted on CBA’s social media accounts: Instagram & Facebook.
  • The voicemail for the main Academy line 303.339.1623 will be changed to reflect closings.
  • As staff may be working remotely due to travel conditions, it is best to email academy@coloradoballet.org for questions regarding weather related closures.
  • For morning classes, every attempt will be made to announce closures by 8:00am. For afternoon/evening classes, every attempt will be made to announce closures by 12:00pm.
  • These cancellations will not count as an absence.
  • Additionally, if CBA has not announced a closure and you feel unsafe traveling to class please email academy@coloradoballet.org if you will be absent. It will not be counted as an absence.
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